Personal data, or personal information, means any information about an individual from which that person can be identified.

In connection with registration to our services, contact inquiries, or other such relationship, we collect personal data that you have provided to us at the time of the operation with Columbia Aurus, including e.g.:

• Contact details (name, address, contact number, email address, city of residence and country of origin)
• Possible feedback and inquiry messages provided by you
• Any other information that may be provided by you personally to Columbia Aurus

The purpose of processing your personal data is to:

• Communicate between us and you and reply to your contact requests, inquiries and feedback
• Ensure an efficient and secure use of our websites and services
• Improve our website and website user experience basis your feedback if any
• Provide customized services and content recognizing your specific needs and interests
• Provide marketing information for Columbia Aurus via targeted e-mails or interpersonal communication
• To manage our customer relationships which may include asking you to leave a review or to take survey
• Conduct research and collect statistics (e.g. what sections of our website the users visit and how much time they spend on the website)
• To use data analytics to improve our solutions and services and customer experience
• Legitimate interest of Columbia Aurus (observing your website usage in order to ensure an efficient and secure use of our website, to develop our services, to provide customised content to make our services more relevant to you, to provide marketing materials and to collect statistics)

We handle your personal data that you have provided to us separately from observed data about online service use (for example, details you provided to us when registering with Columbia Aurus) and derived data, in separate databases.

Your personal data is stored as long as necessary in relation to the purposes for which the personal data was collected, unless there is a legal obligation to retain the personal data longer (e.g. in case of an ongoing legal proceeding).

Columbia Aurus uses the services of Google Analytics, a web analytics service provided by Google Inc. Data collected by cookies about your use of our websites, including your IP address, will be transmitted to and stored by Google on behalf of Columbia Aurus. Columbia Aurus uses such analytics services for the purpose of evaluating website performance, usage, and providing other services relating to website activities and internet usage.

According to Google, they will in no event connect your IP address with other of Google’s data.

To prevent your data from being used by Google Analytics, you can opt out by following the instructions provided here https://tools.google.com/dlpage/gaoptout

Under certain circumstances, you have the following rights:

• The right to check what kind of personal data has been collected about you and how we use your information;
• The right to have your information rectified, erased or place restrictions on processing your data;
• The right to restrict the processing of your personal data or when the processing is based on our legitimate interests, to object the processing on grounds relating to your particular situation;
• The right to request your personal data to be provided in a structured, commonly used and machine-readable format and your personal data to be transferred to another data controller, when technically feasible;
• The right to withdraw your consent given to us for the processing of your personal data at any time;
• The right to object to the processing of your personal data at any time.

If you have any questions regarding this Privacy Policy or the use of your personal data in Columbia Aurus, please contact us at dpt@columbiaaurus.com.